Before getting to know much about any particular topic it is important to get briefly acquainted with the subject. As far as getting acquainted to ISO is concerned, it is much heard of subject and usually talked about.
What is ISO?
ISO or International Organization for Standardization is worldwide federation of several national standard bodies from each country. The primary objective of ISO is to promote the development of standardization and other associated activities in the world with a view to facilitating international exchange of goods and services, and to developing cooperation in the spheres of intellectual, scientific, technological and economic activity. The results of ISO technical work are published as International Standards.
What is ISO?
ISO or International Organization for Standardization is worldwide federation of several national standard bodies from each country. The primary objective of ISO is to promote the development of standardization and other associated activities in the world with a view to facilitating international exchange of goods and services, and to developing cooperation in the spheres of intellectual, scientific, technological and economic activity. The results of ISO technical work are published as International Standards.
What is ISO 9001:2000?
ISO 9001:2000 is an internationally recognized standard for business processes. Companies with such accreditation must meet certain quality based criteria in order to maintain the standard. The new system is much more customer focused.
Advantages of ISO 9001:2000
There is nothing that a customer likes better than knowing that their supplier is accredited to a level where it is officially recognized and that they are at a certain level of competency. There are a number of customers, especially government bodies, who insist on their suppliers being accredited, therefore the standard cannot only make your business succeed by having its processes under control but also it can attract new clientele as well. ISO 9001:2000 will basically ensure that customer's service and delivery expectations should be met.
ISO 9001:2000 in Audits Preparation
There are two types of audits:
• Internal Audit: This can be conducted by trained in-house staff or an outside consultant. The aim is the test every part of the ISO9001:2000 quality system at least once a year. One way I have constructed the audit plans is to build a matrix of each element of the quality standard for each department, whilst in some functional areas certain clauses of the system may not be relevant, many are common, so by using the matrix you know every area, for every relevant clause, has been checked.
• External Audit: The external audits are performed by the organization who has accredited the ISO9001:2000 standard and have issued the certification for your company (or if you are going for accreditation they are the ones who will ratify your competency).
ISO 9001:2000 is an internationally recognized standard for business processes. Companies with such accreditation must meet certain quality based criteria in order to maintain the standard. The new system is much more customer focused.
Advantages of ISO 9001:2000
There is nothing that a customer likes better than knowing that their supplier is accredited to a level where it is officially recognized and that they are at a certain level of competency. There are a number of customers, especially government bodies, who insist on their suppliers being accredited, therefore the standard cannot only make your business succeed by having its processes under control but also it can attract new clientele as well. ISO 9001:2000 will basically ensure that customer's service and delivery expectations should be met.
ISO 9001:2000 in Audits Preparation
There are two types of audits:
• Internal Audit: This can be conducted by trained in-house staff or an outside consultant. The aim is the test every part of the ISO9001:2000 quality system at least once a year. One way I have constructed the audit plans is to build a matrix of each element of the quality standard for each department, whilst in some functional areas certain clauses of the system may not be relevant, many are common, so by using the matrix you know every area, for every relevant clause, has been checked.
• External Audit: The external audits are performed by the organization who has accredited the ISO9001:2000 standard and have issued the certification for your company (or if you are going for accreditation they are the ones who will ratify your competency).
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